Fix Assassin's Creed Shadows Helix Store Error Online Service Error [ANIMUS-10-00003] PC

1. Restart the Game:

• Close Assassin's Creed Shadows completely.
• Reopen the game.

2. Restart Your PC:

• Save all open work.
• Restart your computer.

3. Check Internet Connection:

• Verify your internet connection is active.
• Test your connection speed.
• If using Wi-Fi, try a wired connection.
• Restart your router.

4. Check Ubisoft Connect Server Status:

• Visit the official Ubisoft server status website.
• Look for reported outages or maintenance.

5. Verify Game Files:

• Open Ubisoft Connect.
• Go to "Games."
• Select Assassin's Creed Shadows.
• Click "Properties."
• Click "Verify Files."
• Wait for the process to complete.

6. Update Ubisoft Connect:

• Open Ubisoft Connect.
• Check for available updates.
• Install any updates.

7. Update Graphics Drivers:

• Go to your graphics card manufacturer's website (NVIDIA, AMD, Intel).
• Download the latest drivers.
• Install the drivers.
• Restart your PC.

8. Update Windows:

• Go to "Settings."
• Click "Windows Update."
• Click "Check for updates."
• Install any available updates.
• Restart your PC.

9. Disable Background Applications:

• Close unnecessary applications.
• Disable startup programs.

10. Check Firewall/Antivirus:

• Check your firewall settings.
• Ensure Ubisoft Connect and Assassin's Creed Shadows are allowed.
• Temporarily disable antivirus software (with caution).
• Test the game.
• Reenable the antivirus.

11. Reinstall Ubisoft Connect:

• Uninstall Ubisoft Connect.
• Download the latest version from the Ubisoft website.
• Install Ubisoft Connect.

12. Reinstall Assassin's Creed Shadows:

• Uninstall Assassin's Creed Shadows.
• Reinstall Assassin's Creed Shadows.

13. Contact Ubisoft Support:

• Visit the Ubisoft support website.
• Submit a support ticket.
• Provide details about the error.